Marie Swift

Marie Swift

Marie Swift is president and CEO of Impact Communications, a marketing and PR firm that for over 17 years worked exclusively with independent financial advisors and the institutions that serve them. She is a popular speaker and coach for the Garrett Planning Network, Kinder Institute of Life Planning and FinancialPlanning.com. A frequent contributor to industry publications, her articles appear regularly in Financial Planning magazine, Bank Investment Consultant magazine, Research.com, Transitions e-zine and MorningstarAdvisor.com. Follow her on www.Twitter.com (marieswift). Read her Best Practices in the Financial Services blog at www.marie-swift.blogspot.com.

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swift_marie_web2009Over the past several weeks, I’ve given you dozens of low-cost marketing ideas – things you can implement and benefit from right now. But with all these options, it's more important than ever to figure out how to budget the time you expend on your marketing efforts. I recommend the Daily Progress Report, a system created by Allyson Lewis, CFP. You can download the form for free from her website, www.SevenMinuteDifference.com.

Proper use of Lewis's form can help you keep on track. Use it to list your top priorities before you leave the office at night and to make sure you know where you're leaving messages and with whom you're communicating. You can use it to play what Lewis calls the "Five Before Eleven" game-which, in a nutshell, means that you have to get your five top priorities done before 11:00 a.m. each day.

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Last time, I provided some tips on how you can add multi-media to engage your audience online. This time we’ll talk about using surveys to gather information, build relationships with clients and cull out business opportunities.

 

Conducting a client survey is a good way to let them know that you care what they think. More important, it will yield valuable information about your clients and your market. With survey information in hand, you can anticipate problems, capitalize on opportunities and expand business relationships. www.SurveyMonkey.com and www.Zoomerang.com are both quick and easy to use, although I recommend that you pay the $20 per month fee to get the ad-free service. You can "brand" your survey template with your logo or even have a graphic designer create a custom banner.

swift_marie_web2009As I continue along with my series of low-cost marketing ideas, let’s branch out and talk about online outreach.

Podcasts (audio presentations clients can download) and blogs (electronic diaries of sorts, which can be orchestrated in advance to meet corporate communication guidelines and compliance rules) are other low-cost ways to get your message out.

A podcast doesn't have to be fancy or syndicated through iTunes or RSS feeds. For instance, I use a system called www.impact.AudioAcrobat.com, through which I can schedule and record interesting conversations and post them on my blog, www.marie-swift.blogspot.com.

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As I continue along with my series of low-cost marketing ideas, let’s talk about traditional paper-based collateral materials. While you will increasingly be marketing electronically, make sure to weave into the mix some paper-based communications, such as newsletters, greeting cards and postcards. We human beings like a little piece of paper now and then, especially if it's a great quote or a reminder about a valuable service. I get a postcard twice a year from Super Shuttle, the public van line that runs to and from the Kansas City airport. I don't always need it, but when my mom comes to town and I can't pick her up, I fish out that postcard.

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In my last post, I encouraged you to ramp up your marketing efforts. The good news is you don't need to pay big bucks to promote yourself. There are all kinds of low-cost ways to spread your message via the Internet, as well as the tried-and-true low-tech, high-touch strategies of the past. While meeting with your clients and prospects in person is always the best way to build relationships, you might also consider doing webcasts or teleconferences to supplement your in-person efforts.

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Given everything we've been through this past year, you may be tempted to cut back on your business development expenditures, but as we head into hopefully better times, people in your target market are likely to be more open to your suggestions. In other words, now's the time to start marketing.

The good news is you don't need to pay big bucks to promote yourself. There are all kinds of low-cost ways to spread your message via the Internet, as well as the tried-and-true low-tech, high-touch strategies of the past. Here are some of the options available to you and how you might use them.